Pruneridge Golf Club

The Pruneridge Golf Club in Santa Clara is a popular golf course located in the heart of Santa Clara. It offers a semi-challenging 9-hole course and various amenities for golfers. They have couple of par 4's, mostly are par 3's. Makes it rightfully challenging for amateur golfers. They have 19th hole bar, very nice! They have finger food and burgers. They have two level driving range and good parking. They also offer group or private coaching.

Long story short is, do not spend your hard earned money at this course if you want the staff to treat you with any respect whatsoever. Today was my first time at this course. When I checked in at the front desk for our Tuesday 11:20am tee time, I was met with a grumpy older white man who proceeded to question me about whether everyone had their own golf bags. Fine, fair enough, those are the rules. We did have our own golf bags, so no issues there. Later out on the course, after hole 2, my buddy and I got a little lost. There is what appears to be a net on the left backside of the green so I didn't think we could walk that way. So instead we walked through sort of a maintenance area that looked like there was still a cart path. We emerged from the other side and played the hole that was there. Turns out it was hole 9. I didn't realize until we teed off and found ourselves walking down the fairway to the club house. At that point, I proceeded to tell my buddy to pickup our balls and we turned right back around get back back on track. I want to be clear that, I acknowledge that we screwed up and teed off at the wrong hole. I take responsibility for that. What happens next though, is the front desk guy comes out of the clubhouse and marches down to me aggressively and confrontationally. I was actually quite apologetic, and explained that it was our first time at this course and we got a bit lost, but found our way back to hole 3. He doubles down and keeps arguing with me as I'm apologizing about getting lost on the course. Has no one ever gotten a little lost at a course they've never played before? I was treated like I had committed a war crime. He then proceeds to interrogate me further and ask me what my tee time was. I pull out my phone as I felt I needed to prove it to him. At that point he's pissed or something, turns around and walks off to let us continue our round in peace. I'll caveat as well that this was Tuesday at 11:20. My buddy and I play quickly, and had no one in front of behind us. We got lost, we realized it, turned around asap and found our way back. I'm not sure why I was so nice to the guy to be honest, the way he was coming at me was so aggressive, I can't help but think that he might not have acted so confrontational towards me if I was not a rather friendly looking Asian man. I hate to pull the race thing, but looking at some of the reviews on yelp here, I don't know what to think. I'm still a relatively new golfer. I've played at about 10 courses, and this front desk guy was one of the rudest I've ever come across. I really hope that management looks at that review and thinks about whether they want their course to be welcoming and inclusive, or if they want to continue the tradition of gatekeeping and elitism in golf. No one is perfect, and if someone is coming to your course for the first time and makes a mistake, the golf staff should start with kindness. Help me find where I'm going, don't come at me aggressively. We are at your course spending our money trying to have a good time. Instead, I have a sour taste in my mouth about what should have been a fun time. I won't be back to this course.

I am deeply upset and appalled by the unacceptable conduct at this golf course. In the midst of my game, without any prior notice, the staff disposed of my personal drink. This happened despite there being no visible signage stating that personal beverages are not allowed. It is essential to respect patrons’ personal property and to communicate any rules or policies effectively. I should have been given the opportunity to remove my own belongings if they were against the club’s policies. If so, I would have opted to leave rather than surrender my personal drink. The lack of respect and communication demonstrated by the staff here is a serious issue that needs immediate attention.

New Customet beware!! I have only used their practice range, so can't speak for other service. One of the worst experience due to pro shop and range ball system. Trying to find out more instructor information and getting information out of the black gentleman was like pulling teeth. I left my information on their office website and no one answered my email, when I ask the black gentleman why, he told me I was not supposed to do that ( why even have that on website? ), need to contact individual instructor. When I ask about how to pay for the range ball ( most place go by ball count ) he told me all you can hit with not explanation like I suppose to know. When I inquiring about lesson package range key, first he told me they don't use key, then there is a key program when you get lesson package. Why so confusing? Since this is my first time there I have asked about chopping place, he told me there is not any, when I ask again there are people chopping, he told me it's for membership. I ask about the membership he told me there is waitlist, no point to write the name down, list is too long. Why so complicated? I finally went to the bay he told me to go, there are people already in there. I have to go back to pro shop to ask for more information, when I went to second floor, there were no ball there, had to came down to get the balls, why no one told me at the first place? What kind of service is this ? Can't believe they were voted top 50 range in 2020. Range balls are the among the top condition compared to many other courses. I gave one star for that black gentleman recommendation for instructor selection, other star for ball condition. One of the worst practices experience in bay area!